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Questions

Frequently Asked Questions

Do I approve a proof before it prints?

Yes, your purchase page shows you your product as you can expect to receive it. Most companies email you a proof days after you've paid; we'd rather you see yours before you spend anything, which is why we set it up in advance. Placing your order is your approval, so please look everything over carefully before you buy.

Why did I hear from you, and how did you get my information?

You were featured in an important piece in the press. We saw the coverage and reached out because we thought you'd want a lasting version of it. You don't owe anyone anything. Your moment stands on its own whether or not you ever order from us!

Can I order this for someone else?

Of course! It's a natural gift. On the homepage, enter the name of the person you'd like to honor along with your email and we'll follow up with a proof. We can also include a personalized note from you, if you’d like.

How much does it cost?

Every piece is made custom, sized to your article and priced by the format and dimensions you choose. That's why we don't publish a flat price list: your free preview comes with exact pricing for your piece, before you commit to anything.

How long until it arrives?

Your piece is made to order and typically arrives in 8–12 business days. We’ll email you when it ships. Every piece is made fresh for your feature.

What's the difference between the four pieces?

The reproduction of your coverage is the same on all four.

– Classic Framing is our economical option. We print your coverage on satin photo paper behind shatter-resistant acrylic, in a square-cut frame of solid wood finished black. Classic, boardroom-ready.

– Exposed Aluminum prints it straight onto rigid aluminum, with no paper and no glazing; the edges are left clean and the panel hangs just off the wall for a modern, gallery look.

– Aluminum in Float Frame sets that same aluminum panel into an impressive wood frame in antique style without touching it, so a fine shadow line runs all the way around – a very elegant “float frame”.

– The Beveled Wooden Plaque is the traditional plaque: a single piece of solid wood, 5/8″ thick, its edge routed to a gold bevel. We use a special technique in order to laminate your coverage directly onto the wood.

All four ship ready to hang – delivery included.

What if it arrives damaged?

We replace it, free. Email hello@framedhonors.com within 30 days of delivery with a photo of the damage – a shot of the packaging helps too – and we'll put a new piece into production at no cost to you. Shipping damage is ours to fix, never yours to argue about.

Can I return it? What's your refund policy?

While we produce each piece made-to-order, customer satisfaction is our priority. Each plaque or frame sold includes a comprehensive 30-day money-back guarantee.

As such, you can email us at hello@framedhonors.com within 30 days of delivery – for any reason – and we will prepare a refund. In order to be eligible for a refund, the piece must be returned to us. Customers must cover the cost of the return, in order to help us cover the costs associated with producing and sending out the piece.

Sometimes damage happens during the delivery process, even though we pack our pieces very carefully. If your piece arrives damaged, send us an email and we will organise a replacement.

Can you frame my other press too?

Happily. Put your name in on the site with your email and we'll prepare your other coverage as well.

Are you affiliated with the publication that featured me?

No. Framed Honors is an independent commemorative-artwork service. We're not affiliated with, endorsed by, sponsored by, or authorized by any publication. Your piece reproduces your coverage for your own personal display.